Question 1

How do I book an excursion on the Azul Catamaran?

Accepted Answer

To book an excursion on the Azul Catamaran, visit our calendar page and select your preferred experience (Day Trip, Sunset Cruise, or Full Day). Choose between a private charter (whole catamaran for up to 98 guests) or section rental (General Access, VIP Flybridge, or Stern Reserved Area). Select your date, complete the inquiry form with your details, and our charter team will contact you within 24 hours to confirm availability and process your booking. You can also contact us directly at charter@azulcatamaran.com or call +34 971 251 374.

Question 2

How far in advance should I book?

Accepted Answer

We recommend booking at least 2-4 weeks in advance, especially during high season (July-August). Private charters for special events such as weddings or corporate events should be booked 2-3 months ahead. During low season (April-May, October), shorter notice bookings may be possible, but availability is always limited as we operate a single exclusive catamaran.

Question 3

Can I book for a large group?

Accepted Answer

Yes, the Azul Catamaran accommodates up to 98 passengers on a private charter. For large groups, we offer the entire catamaran with 3 distinct decks: main deck with lounge and bar, upper VIP Flybridge deck with lounge area, and stern area with direct sea access. For groups over 12, the vessel holds commercial passenger certification and full safety compliance. Contact our team to organise your event.

Question 4

How do I receive my booking confirmation?

Accepted Answer

After submitting your booking inquiry, our charter team will review availability and contact you by email within 24 hours. You will receive a formal email confirmation with all details: date, schedule, selected experience, price, boarding point (Marina Cuarentena, Palma), and arrival instructions. For urgent inquiries, call +34 971 251 374 or WhatsApp +34 674 427 692.

Question 5

What is included in the price?

Accepted Answer

All Azul Catamaran experiences include: premium open bar (cocktails, beer, wine, soft drinks, and water), Mediterranean gourmet catering (buffet lunch on day trips, gourmet tapas on sunset cruises), water activities (water slides, floating platforms, snorkelling equipment, paddle boards, and kayaks), professional certified crew, full insurance, and VAT. DJ is available as an add-on service upon request.

Question 6

What should I wear and bring on board?

Accepted Answer

We recommend comfortable beachwear, swimsuit, sun protection (SPF50+ sunscreen, sunglasses, hat), a towel, and flat shoes with white or rubber soles (no heels or dark-soled shoes to protect the deck). Bring a light jacket for the sunset return. No need to bring food or drinks — everything is included. For private events or sunset cruises, the dress code is smart casual.

Question 7

Can you accommodate special dietary requirements?

Accepted Answer

Yes, our chef can adapt the menu to any dietary requirement. We offer vegan, vegetarian, gluten-free, lactose-free, halal, and kosher options. For food allergies, please inform us when booking so our kitchen team can prepare safe alternatives. Menus for private charters are fully customisable.

Question 8

How much does it cost to rent the Azul Catamaran?

Accepted Answer

The Azul Catamaran offers two booking options with seasonal pricing (VAT included). Private Charter (whole catamaran, up to 98 guests): Day Trip (6h, 10:00-16:00) from €9,000 in low season to €12,600 in high season. Sunset Cruise (4h, 17:00-21:00) from €9,000 to €12,600. Full Day (11h, 10:00-21:00) from €17,100 to €24,300. Section Rental (6h): General Access (60 guests) from €5,400 to €8,100. VIP Flybridge (20 guests) from €1,800 to €2,700. Stern Reserved (18 guests) from €1,800 to €2,700. All prices include premium open bar, gourmet catering, and water activities.

Question 9

What are the seasons and their pricing?

Accepted Answer

The Azul Catamaran sailing season runs from April to October with three pricing tiers. Low Season (April, May, October): base prices, ideal for groups seeking the best value. Mid Season (June, September): intermediate prices with excellent weather and fewer crowds. High Season (July, August): premium prices during peak demand months with the best sea conditions and temperatures.

Question 10

What payment methods do you accept?

Accepted Answer

We accept bank transfer, credit/debit card (Visa, Mastercard, American Express), and cash payment. For private charters, a 50% deposit is required to confirm the booking, with the remaining balance due 7 days before the charter date. For section rentals, full payment is required upon booking confirmation. We issue VAT invoices for all bookings. Corporate invoicing available.

Question 11

What safety equipment does the catamaran have?

Accepted Answer

The Azul Catamaran complies with all Spanish and European maritime regulations. It is equipped with life jackets for all passengers, emergency rafts, fire extinguishers, first aid kit, and radio communication system. The crew holds maritime safety and first aid certifications. The vessel has commercial passenger certification for groups over 12 and full liability insurance.

Question 12

What is the alcohol policy on board?

Accepted Answer

The premium open bar is included in all experiences and is served by our professional bartenders. Guests are not permitted to bring their own alcoholic beverages on board. Alcohol service is responsible: the crew may limit service if a passenger shows signs of excessive intoxication, for the safety of all passengers. The minimum drinking age is 18 years (Spanish law).

Question 13

Can children come on board?

Accepted Answer

Yes, children are welcome on private charters under parental or guardian supervision. For shared experiences, the minimum age is 16 years. Children under 12 must wear life jackets at all times on exterior deck areas. We have children's life jackets in various sizes. Water activities for minors require direct adult supervision.

Question 14

Where do I board the Azul Catamaran?

Accepted Answer

The Azul Catamaran departs from Marina Cuarentena, located in the port of Palma de Mallorca. The exact address is Marina Cuarentena, Muelle de la Cuarentena s/n, 07006 Palma de Mallorca. We recommend arriving 30 minutes before departure time for check-in and boarding. The Bluebnc Yachting team will greet you at the dock with safety instructions before sailing.

Question 15

Is there parking near the boarding point?

Accepted Answer

Yes, there are several parking options near Marina Cuarentena. The Palma port car park is a 5-minute walk away. There is also public parking along the Paseo Marítimo area. For a worry-free experience, we recommend using a taxi or transfer service. We can arrange a private transfer from your hotel through our Azul Privé concierge service.

Question 16

Can I hold a wedding on the Azul Catamaran?

Accepted Answer

Yes, the Azul Catamaran is an exceptional venue for weddings and ceremonies. With a private charter, you have exclusive use of all 3 decks for up to 98 guests. We offer a customised menu by our chef, bespoke decoration, a dedicated event coordinator, multi-zone sound system, and the possibility of holding the ceremony during sunset while sailing the Bay of Palma. Contact our events team at charter@azulcatamaran.com for a personalised proposal.

Question 17

Is it suitable for corporate events?

Accepted Answer

Absolutely. The Azul Catamaran is ideal for team building, product launches, incentive meetings, and corporate celebrations. With 3 distinct decks, multi-zone sound system, and capacity for 98 people, we offer a unique setting that combines professionalism with a memorable experience. We have on-board Wi-Fi, custom branding options, and corporate invoicing. Contact our team for a tailored proposal.

Question 18

What happens if the weather is bad?

Accepted Answer

Safety is our top priority. If the captain determines that weather conditions are not safe for sailing, the excursion will be rescheduled to the next available date at no additional cost. The decision is made exclusively by the captain based on sea conditions, wind, and weather forecast. No refunds are issued for cancellations; only rescheduling is offered when the captain determines it is not safe to sail.

Question 19

What is the cancellation policy?

Accepted Answer

No cancellations or refunds are permitted. Once the booking is confirmed, payment is non-refundable. The only exception is when the captain determines that weather conditions are not safe for sailing, in which case the excursion will be rescheduled to the next available date at no additional cost. No refunds are issued under any other circumstances. We recommend purchasing travel insurance that covers cancellations for personal reasons.

Question 20

Is the catamaran accessible for guests with reduced mobility?

Accepted Answer

The main deck of the Azul Catamaran is accessible at dock level, making boarding easier. However, access to the upper deck (VIP Flybridge) requires stairs and is not wheelchair accessible. We recommend contacting our team before booking so we can assess your specific needs and ensure the best possible experience. Our crew is trained to assist passengers with special needs.

Help Centre

Booking & Availability

On-Board Experience

Pricing & Payments

Safety & Regulations

Getting There

Private Events

Weather & Cancellations

Accessibility

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